You asked, so we listened!
We don’t just believe in selling the tools and that’s it, we want you to get the most out of your new OEM tools. That’s why we came up with monthly support packages.
You are in a fast moving industry with constant software updates for cars and OEM tools. We work remotely to keep your tools, devices and software running smoothly. You want to know that there’s someone you can get in touch with and solve any problems you have. That’s where we come in.
Gold Package Features
- Pay monthly via GoCardless
- Initial user training (remote)
- Dealer software support
- Remote loading of OEM updates (1-5 manufacturers 3 hours per month)
- Remote loading of Microsoft updates
- Help with security applications
- Automatic update reminders for OEM software
- Remote vehicle tech support
- Remote PC monitoring
- Help with remote vehicle programming
- 48 hours laptop replacement loan service (apart from VAG)
- 1-week tool loan 3 times per year (manufacturer dependant)
- 1 days training on site per year (additional travel fees apply)
Please note: This purchase is for the first initial month of your monthly subscription. Once you have purchased, we will be in touch to discuss any needs you have and to set you up on a monthly contract. All of our tech support subscription packages are a 12 month minimum contract.
Need a more bespoke package?
Give us a call on (+44) 1978 856190
Terms and conditions can be found here.