The technical support we offer ensures that you increase your productivity and get the best use out of your OEM tools. We’ll keep you up to date with the latest vehicle technologies and OEM softwares. Don’t waste time worrying about whether your IT is up to date. You fix the cars and we’ll look after the IT. Updates are imperative, particularly for OEM tools. They require continual vehicle and OEM software updates. So much so, that they can turn off functionality if the most recent updates have not been installed.

Features

• Pay monthly on subscription
• Initial user training (remote)
• Dealer software support
• Remote loading of OEM updates (1 manufacturer 3 hours per month)
• Remote loading of Microsoft updates
• Help with security applications
• Automatic update reminders for OEM software
• Remote vehicle tech support
• Help with remote vehicle programming

Note, if you own an OEM tool or have purchased a package from us recently, the Bronze technical support package can be purchased as a stand-alone package. It is mandatory for lease contracts that the equipment is always suitable for use and up to date, and advanced technical support is provided during the lease period.

Do you have a number of OEM tools? Intending to buy more OEM diagnostic tools? If so, check out our Gold and Silver packages.