You fix the cars, we do the 3Ts:
Tech Support, Training & IT
For less than £6.50 a day, TechSuite gives you access to tailored support packages to suit any workshop:
- 70 Live Master Technicians,
- Training,
- Dealer Tool Support,
- IT support
TechSuite makes it easy to stay up to date with all the latest advancements in the automotive industry. We’ve teamed up with some of the world’s leading providers of technical information services and recognised eLearning courses. We’ve also bundled in our industry-leading technical support and dealer tool support to create the ultimate workshop package.
Do you want to remain competitive in the increasingly technological Automotive Industry? Now you can! For an interest-free monthly amount, your workshop can compete with the Industry’s Best; with knowledge of the latest advances in vehicle technology.
Drive additional profit in your workshop through Maverick Diagnostics Vehicle Technical Support (VTS) – a ticketed system and unlimited use of an online portal detailing known fixes; OEM Tool Software Support with Maverick Help Desk and stay ahead of the game with Maverick Academy online for e-learning courses recognised by the IMI, these can also count towards continued personal development if you are an IMI accredited member.
Oh, and did we mention TechSuite Perks? This is our way of rewarding your custom with discounts on major providers of Workshop Data, product offers and competitions.
Trusted by
All your workshop needs for the future,
all in one monthly package.
Staying ahead of the curve is tough for workshops. From constant training, to keeping your tools updated and working smoothly; to needing a helping hand with a wide range of expertise, without the cost of more staff members. This is all on top of serving your customers to a high standard and getting on with jobs at hand.
With Maverick Diagnostics TechSuite, we have come up with a solution to remedy these issues. You’ll save valuable time and gain a team of over 70+ technicians on-hand, to help you with any problem collaboratively; all for way less than hiring a member of staff.
Our solution does not require holidays, sick pay or the usual struggles that come with a new member of staff. You’ll be able to continue running your workshop knowing that your workshop and your team of technicians are staying one step ahead of the game with Maverick Diagnostics IMI recognised eLearning courses, OEM Tool Updates, VTS and much more.
Developed by Technicians, for Technicians
Industry Leading Team
Whether it’s with Maverick VTS or Maverick Help Desk, you have over 70 technicians at the ready to answer your support ticket.
Not only do you have unlimited access to our Experienced Based Repair Portal, but we’ve included 5 Tickets to a ticketed system for more complex issues requiring the assistance of our dedicated technical team.
Aftermarket Innovation
Over the last 5 years we have been giving thought to how we can provide the best possible “futureproofing solution” to the aftermarket.
We knew it needed to encompass training, vehicle tech support, and tool software support but it also had to be easy for you, The Customer. That’s why we believe Maverick TechSuite is the biggest aftermarket innovation within the last 20 years.
Constant Improvement
Not only do you now have a dedicated team attached to your business at a lesser cost than a team member, but we also provide free educational content and blog articles along with IMI recognised eLearning courses and discounts on things like Workshop Data and Tooling when you take out a TechSuite package. The best of it? We’ll continue to improve and expand our content throughout your contract.
Whether it’s with Maverick VTS or Maverick Help Desk, you have over 70 technicians at the ready to answer your support ticket.
Not only do you have unlimited access to our Experienced Based Repair Portal, but we’ve included 5 Tickets to a ticketed system for more complex issues requiring the assistance of our dedicated technical team.
Over the last 5 years we have been giving thought to how we can provide the best possible “futureproofing solution” to the aftermarket.
We knew it needed to encompass training, vehicle tech support, and tool software support but it also had to be easy for you, The Customer. That’s why we believe Maverick TechSuite is the biggest aftermarket innovation within the last 20 years.
Not only do you now have a dedicated team attached to your business at a lesser cost than a team member, but we also provide free educational content and blog articles along with IMI recognised eLearning courses and discounts on things like Workshop Data and Tooling when you take out a TechSuite package. The best of it? We’ll continue to improve and expand our content throughout your contract.
All of this, for one monthly fee
Vehicle Technical Support (VTS)
Access to over 70 Technicians by a ticketed system with 5 tickets
(more available to purchase) and unlimited use of our online portal detailing 1 million known fixes, right at your fingertips.
Benefits of Maverick VTS
Chat to Live Technicians
We’ll get you the answer
Unlimited access to our Experienced Based Repair Portal Database Included
Maverick Training Academy Online
Keep your workshop up to date and improve your technicians’ technical skills and knowledge.
Our courses can count towards continued personal development if you are an IMI member.
Benefits of Maverick Academy Online
Wide-Range of Courses
Our platform currently offers over 26 online courses that are recognised by the IMI.
Test Your Knowledge
Within the Maverick Academy Online, you’ll find skills tests to motivate and guide student learning.
eLearning
Complete the courses at your own pace online. You can find out more about that here.
OEM Dealer Tool Support
Our industry-leading OEM Dealer Tool Tech Support for regular software updates and one-to-one training allowing you to make the most of your Dealer Diagnostics Tools.
Benefits of Maverick Help Desk
OEM Tool Software Updates
Maverick Help Desk can automatically keep your equipment up to date with the most recent software updates on the latest releases from the vehicle manufacturers.
OEM Tool Training
OEM Software is forever evolving and changing, should you have any issues navigating around the OEM Software, Maverick Help Desk are here to educate you about these changes.
Software & Hardware Support
Each of your TechSuite registered OEM Tools Hardware and Software can be supported and updated by our Technical Team as long as they meet OEM specifications.
Workshops nationwide are benefiting from TechSuite
Gain access to 70 technicians awaiting your ticket for VTS and OEM Software Support. All for less than a part-time technician.
Build your TechSuite package.
Support
Vehicle Tech Support (VTS)
A dedicated vehicle technical helpline by phone and ticketed platform for all fixes.
- 5 tickets per month with over 70 technicians available.
- Unlimited access to an online database.
- Manufacturers service technical bulletins and Repair & Maintenance Information (RMI).
- Multi field search engine in a Diagnostic Code structure.
- Symptoms, causes and step by step solutions with illustrative images.
Maverick Help Desk
How many OEM PC's do you require support for?
Our industry-leading OEM Dealer Tool Tech Support for regular software updates and training.
By taking Maverick Help Desk we have included one free IMI accredited e-learing course covering Sensors and Actuators. View course overview.
If you require support for more than 5 PC’s, please call us on (+44) 1978 856 190.
- One Manufacturer is limited to a single OEM PC only.
- Taking MHD entitles you to one free IMI accredited e-learning course on Sensors and Actuators (course duration 14 hours).
- OEM Software Support.
- Regular remote loading of software and Microsoft updates and configurations.
- Automatic OEM software update reminders.
- OEM Tool Training.
- Taking MHD entitles you to TechSuite Perks.
Learn
Your Custom Package Total
£
Per month (Ex.VAT)
Bonuses
1 Free Course
£
Per month (Ex.VAT)
FAQs
Whilst some manufacturers software will operate together on the same laptop or computer, Maverick Diagnostics support have taken the decision to only support the system as it was intended to be used by the Manufacturer. Example: VAG ODIS is designed to be used by Volkswagen, Audi, Seat, Skoda, Bentley, Lamborghini, Bugatti and MAN LCV, therefore all these Brands would operate on a single laptop or computer.
Maverick Diagnostics will support genuine dealer tools that have been purchased from other companies. Verification checks on the laptop and the Vehicle Communications Interface (VCI) will need to be conducted prior to offering support.
Yes, Maverick Diagnostics Support can assist you in obtaining and helping with Digital Service Records, genuine technical information, repair manuals, wiring diagrams, TSB bulletins, etc.
You can find an overview about our online courses on the Maverick Academy Page.
- Learn the basic operating principles of the sensors in a vehicle.
- Know the principal applications of the different types of sensors in automobiles.
- Know the verifications to be carried out on the sensors are covered that.
- Learn the basic operating principles of the actuators in a vehicle.
- Know the principal applications of the different types of actuators in automobiles.
- Know the verifications to be carried out on the actuators that are covered.
- That study the control electronics that manage the sensors and actuators.
