This service is provided to any customer wishing us to load a laptop. Please call to check your laptop requirements meet the manufacturers specifications before proceeding with purchase. We provide Software Loading Services for BMW Key Reader via remote application. You’ll need to book in advance for remote software loading and typically, we’ll respond within at least 24 hours to offer you a time slot. If you’re sending in your laptop (RTB) for loading, there will be a courier charge for return.