This guide outlines the essential equipment required to perform diagnostics and programming on the Volvo & Polestar group of vehicles using the Vida Diagnostic application. It also highlights recommended additional tools, registration and running costs, ease of use, update frequency, and the level of access available to independent repairers through the NEW Genuine Parts web store that has replaced the older TIS web portal.
Summary
Covered Brands
- Volvo
- Polestar
Functionality
Vehicle Models
Volvo: S40, S60, S70, S80, S90, V40, V50, V60, V70, V90, C30, C70, XC40, XC60, XC70, XC90, EX30, EX40, EX60, EC40, EX90, EM90, ES90,
Recommended Computer
Please use a laptop that meets these minimum specifications:
Recommended Specifications:
- Operating System: Windows 11 Pro, Business, or Enterprise (64-bit)
- Processor: Intel Core i5 or equivalent
- Memory (RAM): 32 GB
- Storage: Minimum 50 GB free disk space
- Network: 1 × Ethernet (LAN) port
- USB Ports: 2 × USB 3.0 Type-A ports
Note: Additional free storage may be required annually for new vehicle data updates.
Geographical Usage
Before purchasing, consider where the tools will be used. Some regions may require additional permissions or local approvals:
Registration Requirements
To use these tools fully, especially for security-related functions such as programming keys or modules, you’ll need to meet certain registration and compliance criteria. These vary slightly depending on your location, but the following are commonly required:
Additional Resources: SERMI and NASTF (for the US and AUS regions).
Below is a list of countries that have obtained SERMI approval:
| Country | Implementation Date |
| Sweden | October 2023 |
| UK | April 2026 |
| Denmark | February 2024 |
| Finland | February 2024 |
| Norway | February 2024 |
| Austria | April 2024 |
| Belgium | April 2024 |
| Germany | April 2024 |
| Luxembourg | April 2024 |
| Netherlands | April 2024 |
| Portugal | April 2024 |
| Spain | April 2024 |
| France | November 2024 |
| Italy | February 2025 |
| Poland | April 2025 |
Note: If you’re operating in or serving customers in any of these countries, SERMI approval may be mandatory to access certain OEM diagnostic functions.
Cost and Support
Subscription:
- Volvo Vida is available for Volvo only, Polestar only, or both platforms.
Subscription Pricing (billed in Swedish Krona):
- Volvo: £10.36
- Polestar: £10.36
- Both: £13.20
Training Requirements
Training is strongly recommended to maximise diagnostic, repair, and testing capabilities
Training Options
Includes a 1-hour training session with the bundle package.
Updates and Technical Support
Internet-based updates are released frequently and can be installed easily, provided the tablet has sufficient available storage capacity. Monthly update checks are recommended to ensure optimal performance and access to the latest vehicle data. Typical update times are approximately 20–30 minutes. While the system does not always need to be on the latest software version, leaving updates unattended for extended periods may lead to compatibility or operational issues.
Additional Notes:
DTS (Dealer Tool Support) is available.
Technical Support Options
- Dealer Tool Support Subscription – £99/month
Includes update assistance, remote guidance, and system checks - VTS (Vehicle Technical Support) Contract – £125/month
Designed for ALLMAKES workshops needing real-time diagnostic support and repair advice - Combined Support Bundle – £205/month
Get both subscriptions at a reduced rate for complete coverage
Additional Products
Recommended Essentials
If you are a Volvo/Polestar specialist workshop or aiming to deliver a dealer-level diagnostic experience, the following are recommended:
- Battery Support Unit – Maintains stable battery voltage during long programming tasks.
Optional Add-ons
While not required, these products can help streamline your workflow:
- Barcode Scanner
Footnote
A partner link with a Dealership is required in order to request and receive the Diagnostic software data packets ordered.
