Maverick Diagnostics to Increase Workshop Visits Following Business Development Manager Appointments
Maverick Diagnostics is delighted to announce the appointment of two business development managers, citing the need to offer workshops even more support as vehicle technology continues to become more sophisticated and the need to give them a competitive advantage.
The experienced pair of Matt Oddie and Glenn Hopkins, from GSF Car Parts and Opus IVS respectively, represent the OEM diagnostic tool and training specialist throughout the UK – dividing their time between the north and south.
Encouraging Conversations with Prospects and Existing Customers
While it is early days for the pair, the duo have reported encouraging conversations between themselves and both prospects and existing customers. Glenn has observed that Maverick Diagnostics is held in “high regard”, while Matt, who said the opportunity to join the company was “too much to resist”, believes the all-encompassing offer of diagnostic tools, training and services is exactly what customers need to “stay ahead of the curve”.
Matt stated: “Most customers are welcoming and want to discuss their struggles and what support they need, especially those workshops that are encountering brands that are bringing their own technology to the fore. This is generating more labour hours or, sadly, is pushing customers back to the main dealer, as they don’t have the right diagnostic tools or technical support.
“‘I didn’t know I could buy the main dealer tools’ is a regular message, so we are striving to register and set up these workshops, and train staff on how to use our kit to give them a competitive advantage. Our message is to invest in training and the future now!”
Joining Maverick Diagnostics & the Importance of Effective Diagnostics
The increasing complexity of vehicle technology, combined with the knowledge and contacts Matt and Glenn have acquired through different roles, influenced their decision to join the Maverick Diagnostics family.
Glenn admitted that being “out in the field” is where his best work is achieved; Matt agreed and already feels at home within the company. He also pointed to a key area that he has emphasised during his early tenure.
He said: “Effective diagnostics is an important part of working on a vehicle; our tools keep up with the guided diagnostics needed, service functions, coding, programming, security gateways, software updates and component protection – all needed to offer a complete and professional service.”
Maverick Diagnostics Managing Director, Andy Brooke, is thrilled with how the two business development managers have adjusted to the ‘Maverick way’.
He said: “Both Matt and Glenn are experts in their field, so, unsurprisingly, they have made outstanding starts to their Maverick careers. We are acutely aware of the need to visit more workshops throughout the UK, showcasing the latest and upcoming technologies and how our OEM dealer tools turn a challenge into a solution.”
To connect with either Matt or Glenn, both are available on LinkedIn.