Support for your Dealer Tools

Genuine Dealer Tools can be complicated. After all, they are constantly changing and updating. Maverick Diagnostics’ Tech Support packages are the answer to this problem.

We help hundreds of garages across the UK keep their tools, knowledge, IT and software up to date and running how they should be so you don’t lose out on time and ultimately money.

 

Features included in all our packages

Remote Loading of OEM Updates

If your OEM software or firmware is out of date, this can stop them from working altogether. We take out the stress by updating them for you.

Automatic OEM Reminders

Software not up to date? Tool not working? We send our subscribers update reminders or we update it for you!

Remote Loading of Microsoft Updates

Deploying the latest updates is vital to run dealer level software. If out of date, the tool simply won't work.

Help with Security Applications

Security Applications can be tricky and time-consuming. We take out those long hours of guess work and help get it done by guiding you through the process!

Dealer Software Support

Loading OEM software can be frustrating and time-consuming. As part of your subscription, we will load your software remotely.

Remote Vehicle Programming

With our 30 years of knowledge in the car diagnostics industry in your pocket, we'll help you in programming your vehicle.

Remote Loading of OEM Updates

If your OEM software or firmware is out of date, this can stop them from working altogether. We take out the stress by updating them for you.

Automatic OEM Reminders

Software not up to date? Tool not working? We send our subscribers update reminders or we update it for you!

Remote Loading of Microsoft Updates

Deploying the latest updates is vital to run dealer level software. If out of date, the tool simply won't work.

Help with Security Applications

Security Applications can be tricky and time-consuming. We take out those long hours of guess work and help get it done by guiding you through the process!

Dealer Software Support

Loading OEM software can be frustrating and time-consuming. As part of your subscription, we will load your software remotely.

Remote Vehicle Programming

With our 30 years of knowledge in the car diagnostics industry in your pocket, we'll help you in programming your vehicle.

Take a look at how Arwyn’s Garage use their tech support package

We recently spoke to Dara, a diagnostics technician from Arwyn’s Garage in Pen y Groes (just 10 minutes outside of Caernarfon), to have a chat about how Maverick Diagnostics’ Tech Support has helped them not only set up the tool and apply for the licensing, but carry out more jobs via the remote support provided. 

Packages

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EU Customer Notice

In order to provide the best possible service and communication, all customers must have a proficient level of English.

Bronze
1 Manufacturer

£199 p/m

Pay monthly on subscription
(3 months up front)

Initial user training (remote)
Dealer software support

Remote loading of OEM updates.

1 manufacturer/3 hours p/m​

Remote loading of Microsoft updates​
Help with security applications​
Automatic update reminders for OEM software​
Remote vehicle tech support​​
Remote PC monitoring​
Help with remote vehicle programming​
Security related remote vehicle programming*​
48 hours laptop replacement loan service (apart from VAG)​​
1-week tool loan 3 times per year (manufacturer dependant)​
1 days training on site per year (additional travel fees apply)​​

Silver
1-3 Manufacturers

£299 p/m

Pay monthly on subscription (3 months up front)

Initial user training (remote)
Dealer software support

Remote loading of OEM updates.

1-3 manufacturers/3 hours p/m​ each

Remote loading of Microsoft updates​
Help with security applications​
Automatic update reminders for OEM software​
Remote vehicle tech support​​
Remote PC monitoring​
Help with remote vehicle programming​
Security related remote vehicle programming*​
48 hours laptop replacement loan service (apart from VAG)​​
1-week tool loan 3 times per year (manufacturer dependant)​
1 days training on site per year (additional travel fees apply)​​

Gold
1-5 Manufacturers

£399 p/m

Pay monthly on subscription

(3 months up front)

Initial user training (remote)
Dealer software support

Remote loading of OEM updates.

1-5 manufacturers/3 hours p/m each

Remote loading of Microsoft updates​
Help with security applications​
Automatic update reminders for OEM software​
Remote vehicle tech support​​
Remote PC monitoring​
Help with remote vehicle programming​
Security related remote vehicle programming*​
48 hours laptop replacement loan service (apart from VAG)​​
1-week tool loan 3 times per year (manufacturer dependant)​
1 days training on site per year (additional travel fees apply)​​
* additional costs may be charged for some manufacturers.