Case Study – Arwyn’s Garage

"We've been with Maverick Diagnostics' since late 2018. They've been very helpful with the set up of the OEM tools, licensing and the training that they provided was second to none."

Dara Beck
Arwyn's Garage Vehicle Technician
We recently spoke to Dara Beck, of Arwyn’s Garage, about how Maverick Diagnostics’ Tech Support package has helped him get more jobs done, quicker.

 

 

Over the last few years, we have provided Arwyn’s Garage with:
  • OEM Dealer Diagnostic Tools
  • Help obtaining the licensing for the tools
  • Tech Support and Training

Dara described our products and services as ‘second to none’. After recently upgrading to our silver package, Dara explained that they now have support with more manufacturers and tools and can even leave the Maverick Diagnostics team to supporting and completing the job they’re stuck on, allowing him and the team to concentrate on other jobs that need completing in the garage.

 

“Our aim is to support garages like Arwyn’s Garage and ensure that they can save time and money whilst providing dealership level diagnostics.” – Andy Brooke, Director at Maverick Diagnostics

Take a look at what’s included in Arwyn’s Garage’s Silver Tech Support Package:

Silver
1-3 Manufacturers

£299 p/m

Pay monthly on subscription
Initial user training (remote)
Dealer software support

Remote loading of OEM updates.

1-3 manufacturers/3 hours p/m​ each

Remote loading of Microsoft updates​
Help with security applications​
Automatic update reminders for OEM software​
Remote vehicle tech support​​
Remote PC monitoring​
Help with remote vehicle programming​
Security related remote vehicle programming*​
48 hours laptop replacement loan service (apart from VAG)​​
1-week tool loan 3 times per year (manufacturer dependant)​
1 days training on site per year (additional travel fees apply)​​